Recently, Hutchinson Plumbing Heating Cooling was awarded Courier Post’s “Best in South Jersey” for the 16th year running, Carrier’s President award for the 8th year in a row, and CEO Fred Hutchinson was honored with induction into Carrier’s prestigious Hall of Fame (https://www.hutchbiz.com/about-us/in-the-news/). Such achievements were possible because of Hutchinson desire to be “Expertly Better.”
But what does that mean? Here are the FIVE POINTS OF EXPERTLY BETTER:
- #1 – Pursue Greatness EVERY DAY.
- We can’t all be superstar athletes known all over the world. But we can be the best at what we do: every individual at Hutchinson is determined to be the best at what they do. Whether he or she is a service technician, delivery driver, or Customer Service Representative, every member of our team wants to be either the best service technician, the best delivery driver, or the best Customer Service Representative. In other words, every member of our team Pursues Greatness EVERY DAY so that we can deliver what we promise and treat our customers like stars!
- #2 – Make Your Brain Bigger – KEEP LEARNING.
- Every day brings with it new problems and new challenges, both of which are opportunities for our team to learn, grow, and to get better, so that each member of our team can become the best at what they do. This is just one way we pursue greatness every day!
- #3 – NEVER SAY NO.
- “Yes, we CAN do that!” This is where all of our hours of training and years of experience help you best: there’s not much we can’t do to help you. This is why we make our brains bigger and keep learning; so when you need us we can say, “Yes, we CAN do that!”
- #4 – Treat Everyone with Respect.
- Because it is the little things that count. It’s not enough to simply do one’s job “well,” there has to be more. From the moment you speak to one of our representatives, you will know that we respect you because we ARE you, and that is why we “NEVER SAY NO.”
- #5 – Treat Customers Like Stars.
- We can’t all be superstar athletes known all over the world, but we can still be treated as though we are superstars. And, this is why Hutchinson strives to be “Expertly Better” so that you can come home at the end of a long day and relax like the star we both know you are.
Let the family at Hutchinson Plumbing Heating Cooling show you what it means to be “Expertly Better.” To find out, call Hutchinson at 1-800-HUTCH10 or click here.